Prime Mover: How Amazon Wove Itself Into the Life of an American City – The New York Times

Amazon just put this department store out of bussiness in Baltimore, and its largest hardware store, both owned by the same family.

“. . .  Ms. Black said she quit after two written warnings that she wasn’t meeting productivity standards, knowing a third would get her fired.

“The machines determine so much,” she said. “You’re clocked from beginning to end. They grind through people.”

When another employee told the National Labor Relations Board that he had been fired for complaining about working conditions, the company said he had it wrong: He had been fired for working too slowly.

In fact, an Amazon lawyer wrote to the N.L.R.B. last year, it had fired “hundreds of other employees” at the Baltimore warehouse for failing to make their numbers. The letter, obtained by The Verge, listed more than 800 workers fired in the previous year, but the company now says the correct number was 309.

Automated dismissals are a feature, the letter said, not a flaw. “Amazon’s system,” the lawyers wrote, “automatically generates any warnings or terminations regarding quality or productivity without input from supervisors.” Amazon says termination decisions are ultimately made by managers.

Workers at Amazon who run into that kind of trouble have no unions to represent them — a shift from Baltimore’s past. G.M. employees were represented by the United Automobile Workers. At the second warehouse, on the old Bethlehem Steel site, United Steelworkers held sway. At both plants, the pay was adequate to support a family.

Credit…Gabriella Demczuk for The New York Times

In the G.M. plant’s final years, line workers made an average of $27 an hour, equivalent to more than $35 today. G.M. workers could make $80,000 annually with overtime, according to contemporary news reports, equal to $102,000 in 2019 dollars.

The vehemently anti-union Amazon has raised its lowest hourly pay to $15.40, which is a little over double the federal minimum wage, the company points out. But even a veteran worker at its BWI2 warehouse would have to put in considerable overtime to get to $40,000 a year, less than half of what a G.M. worker could make in the past.

Nor are the job numbers comparable. The G.M. plant employed 8,000 at its peak; Bethlehem Steel employed 30,000. Amazon has a total of 4,500 workers at the two warehouses.”

Source: Prime Mover: How Amazon Wove Itself Into the Life of an American City – The New York Times